{"id":5053,"date":"2026-06-30T16:07:25","date_gmt":"2026-06-30T16:07:25","guid":{"rendered":"https:\/\/help.archipad.com\/?post_type=kb-article&#038;p=5053"},"modified":"2026-07-29T15:51:39","modified_gmt":"2026-07-29T15:51:39","slug":"why-am-i-not-receiving-my-verification-code-when-resetting-my-password","status":"publish","type":"kb-article","link":"https:\/\/help.archipad.com\/en\/articles\/why-am-i-not-receiving-my-verification-code-when-resetting-my-password\/","title":{"rendered":"Why am I not receiving my verification code when resetting my password?"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">First, verify that the email address you entered is correct, then check your <strong>Spam<\/strong> or <strong>Junk<\/strong> folder.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If you still don&#8217;t receive the code, contact support for assistance.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n","protected":false},"featured_media":0,"template":"","meta":{"kb_article_type":"guide","kb_difficulty":"debutant","kb_objective":"","kb_display_order":"0","kb_last_reviewed":"","kb_product_version":"","kb_helpful_yes":"0","kb_helpful_no":"0","footnotes":""},"kb-platform":[],"kb-category":[259],"class_list":["post-5053","kb-article","type-kb-article","status-publish","hentry","kb-category-general-faq-en"],"_links":{"self":[{"href":"https:\/\/help.archipad.com\/en\/wp-json\/wp\/v2\/kb-article\/5053","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/help.archipad.com\/en\/wp-json\/wp\/v2\/kb-article"}],"about":[{"href":"https:\/\/help.archipad.com\/en\/wp-json\/wp\/v2\/types\/kb-article"}],"version-history":[{"count":1,"href":"https:\/\/help.archipad.com\/en\/wp-json\/wp\/v2\/kb-article\/5053\/revisions"}],"predecessor-version":[{"id":5173,"href":"https:\/\/help.archipad.com\/en\/wp-json\/wp\/v2\/kb-article\/5053\/revisions\/5173"}],"wp:attachment":[{"href":"https:\/\/help.archipad.com\/en\/wp-json\/wp\/v2\/media?parent=5053"}],"wp:term":[{"taxonomy":"kb-platform","embeddable":true,"href":"https:\/\/help.archipad.com\/en\/wp-json\/wp\/v2\/kb-platform?post=5053"},{"taxonomy":"kb-category","embeddable":true,"href":"https:\/\/help.archipad.com\/en\/wp-json\/wp\/v2\/kb-category?post=5053"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}