{"id":4785,"date":"2026-07-28T12:47:33","date_gmt":"2026-07-28T12:47:33","guid":{"rendered":"https:\/\/help.archipad.com\/?post_type=kb-article&#038;p=4785"},"modified":"2026-07-29T14:53:30","modified_gmt":"2026-07-29T14:53:30","slug":"que-hacer-en-caso-de-error-inesperado-en-archipad","status":"publish","type":"kb-article","link":"https:\/\/help.archipad.com\/es\/articles\/que-hacer-en-caso-de-error-inesperado-en-archipad\/","title":{"rendered":"\u00bfQu\u00e9 hacer en caso de error inesperado en Archipad?"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">Si experimenta un error inesperado, siga estos pasos en orden:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li><strong>Verifique que su navegador est\u00e9 actualizado<\/strong>, y actual\u00edcelo si es necesario.<\/li>\n\n\n\n<li><strong>Recargue la p\u00e1gina.<\/strong><\/li>\n\n\n\n<li><strong>Si el problema persiste<\/strong>, cierre sesi\u00f3n e inicie sesi\u00f3n nuevamente en su cuenta, e intente de nuevo.<\/li>\n\n\n\n<li><strong>Si el error contin\u00faa<\/strong> a pesar de estos pasos, cont\u00e1ctenos indicando la acci\u00f3n realizada en el momento del error (y una captura de pantalla si es posible) para que podamos investigar m\u00e1s r\u00e1pidamente.<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n","protected":false},"featured_media":0,"template":"","meta":{"kb_article_type":"tutoriel","kb_difficulty":"debutant","kb_objective":"","kb_display_order":"0","kb_last_reviewed":"","kb_product_version":"","kb_helpful_yes":"0","kb_helpful_no":"0","footnotes":""},"kb-platform":[],"kb-category":[316],"class_list":["post-4785","kb-article","type-kb-article","status-publish","hentry","kb-category-asistencia-tecnica-es"],"_links":{"self":[{"href":"https:\/\/help.archipad.com\/es\/wp-json\/wp\/v2\/kb-article\/4785","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/help.archipad.com\/es\/wp-json\/wp\/v2\/kb-article"}],"about":[{"href":"https:\/\/help.archipad.com\/es\/wp-json\/wp\/v2\/types\/kb-article"}],"version-history":[{"count":1,"href":"https:\/\/help.archipad.com\/es\/wp-json\/wp\/v2\/kb-article\/4785\/revisions"}],"predecessor-version":[{"id":5010,"href":"https:\/\/help.archipad.com\/es\/wp-json\/wp\/v2\/kb-article\/4785\/revisions\/5010"}],"wp:attachment":[{"href":"https:\/\/help.archipad.com\/es\/wp-json\/wp\/v2\/media?parent=4785"}],"wp:term":[{"taxonomy":"kb-platform","embeddable":true,"href":"https:\/\/help.archipad.com\/es\/wp-json\/wp\/v2\/kb-platform?post=4785"},{"taxonomy":"kb-category","embeddable":true,"href":"https:\/\/help.archipad.com\/es\/wp-json\/wp\/v2\/kb-category?post=4785"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}