{"id":7447,"date":"2026-10-23T09:12:18","date_gmt":"2026-10-23T09:12:18","guid":{"rendered":"https:\/\/help.archipad.com\/?post_type=kb-article&#038;p=7447"},"modified":"2026-10-29T16:22:02","modified_gmt":"2026-10-29T16:22:02","slug":"attivare-le-notifiche-acquirenti","status":"publish","type":"kb-article","link":"https:\/\/help.archipad.com\/it\/articles\/attivare-le-notifiche-acquirenti\/","title":{"rendered":"Attivare le notifiche Acquirenti"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">Archipad SAV pu\u00f2 inviare automaticamente un&#8217;email all&#8217;acquirente quando lo Stato della sua riclamazione cambia.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Prerequisiti<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">L&#8217;acquirente deve essere <strong>aggiunto nei Contatti relativi alla Zona interessata<\/strong>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Attivare le notifiche<\/h2>\n\n\n\n<ol start=\"1\" class=\"wp-block-list\">\n<li>Da <strong>Archipad Web<\/strong>, apri il Progetto interessato.<\/li>\n\n\n\n<li>Accedi a <strong>Preferenze > Sezione SAV<\/strong>.<\/li>\n\n\n\n<li>Attiva <strong>Notifiche Acquirenti<\/strong>.<\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-image size-large\"><img fetchpriority=\"high\" decoding=\"async\" width=\"1024\" height=\"341\" src=\"https:\/\/help.archipad.com\/wp-content\/uploads\/2026\/10\/Guide-des-preferences-et-notifications-SAV-1-1024x341.png\" alt=\"\" class=\"wp-image-7454\" srcset=\"https:\/\/help.archipad.com\/wp-content\/uploads\/2026\/10\/Guide-des-preferences-et-notifications-SAV-1-1024x341.png 1024w, https:\/\/help.archipad.com\/wp-content\/uploads\/2026\/10\/Guide-des-preferences-et-notifications-SAV-1-300x100.png 300w, https:\/\/help.archipad.com\/wp-content\/uploads\/2026\/10\/Guide-des-preferences-et-notifications-SAV-1-768x256.png 768w, https:\/\/help.archipad.com\/wp-content\/uploads\/2026\/10\/Guide-des-preferences-et-notifications-SAV-1-1536x512.png 1536w, https:\/\/help.archipad.com\/wp-content\/uploads\/2026\/10\/Guide-des-preferences-et-notifications-SAV-1-2048x683.png 2048w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">L&#8217;opzione deve essere attivata per ogni Progetto interessato.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Funzionamento<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Una volta attivata l&#8217;opzione, l&#8217;acquirente riceve automaticamente un&#8217;email in base all&#8217;Avanzamento della sua riclamazione che \u00e8 stata Creata dall&#8217;applicazione <strong>Archipad SAV<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Registrata<\/strong>: conferma della presa in carico.<\/li>\n\n\n\n<li><strong>Aggiornamento<\/strong>: Informazione sulla gestione.<\/li>\n\n\n\n<li><strong>Eseguito<\/strong>: invito a verificare i lavori e a firmare l&#8217;Attestazione di ripristino.<\/li>\n\n\n\n<li><strong>Arbitrato<\/strong>: Informazione in caso di rifiuto dell&#8217;Attestazione di ripristino.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">L&#8217;email contiene le principali Informazioni della riclamazione e consente di accedervi direttamente.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><img decoding=\"async\" width=\"1024\" height=\"567\" src=\"https:\/\/help.archipad.com\/wp-content\/uploads\/2026\/10\/Notifications-acquereurs-_-un-e-mail-a-chaque-etape-1024x567.png\" alt=\"\" class=\"wp-image-7436\" style=\"width:609px;height:auto\" srcset=\"https:\/\/help.archipad.com\/wp-content\/uploads\/2026\/10\/Notifications-acquereurs-_-un-e-mail-a-chaque-etape-1024x567.png 1024w, https:\/\/help.archipad.com\/wp-content\/uploads\/2026\/10\/Notifications-acquereurs-_-un-e-mail-a-chaque-etape-300x166.png 300w, https:\/\/help.archipad.com\/wp-content\/uploads\/2026\/10\/Notifications-acquereurs-_-un-e-mail-a-chaque-etape-768x425.png 768w, https:\/\/help.archipad.com\/wp-content\/uploads\/2026\/10\/Notifications-acquereurs-_-un-e-mail-a-chaque-etape-1536x850.png 1536w, https:\/\/help.archipad.com\/wp-content\/uploads\/2026\/10\/Notifications-acquereurs-_-un-e-mail-a-chaque-etape.png 1685w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n","protected":false},"featured_media":0,"template":"","meta":{"kb_article_type":"tutoriel","kb_difficulty":"debutant","kb_objective":"","kb_display_order":"0","kb_last_reviewed":"","kb_product_version":"","kb_helpful_yes":"0","kb_helpful_no":"0","footnotes":""},"kb-platform":[],"kb-category":[353],"class_list":["post-7447","kb-article","type-kb-article","status-publish","hentry","kb-category-gestione-sav-it"],"_links":{"self":[{"href":"https:\/\/help.archipad.com\/it\/wp-json\/wp\/v2\/kb-article\/7447","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/help.archipad.com\/it\/wp-json\/wp\/v2\/kb-article"}],"about":[{"href":"https:\/\/help.archipad.com\/it\/wp-json\/wp\/v2\/types\/kb-article"}],"version-history":[{"count":2,"href":"https:\/\/help.archipad.com\/it\/wp-json\/wp\/v2\/kb-article\/7447\/revisions"}],"predecessor-version":[{"id":7459,"href":"https:\/\/help.archipad.com\/it\/wp-json\/wp\/v2\/kb-article\/7447\/revisions\/7459"}],"wp:attachment":[{"href":"https:\/\/help.archipad.com\/it\/wp-json\/wp\/v2\/media?parent=7447"}],"wp:term":[{"taxonomy":"kb-platform","embeddable":true,"href":"https:\/\/help.archipad.com\/it\/wp-json\/wp\/v2\/kb-platform?post=7447"},{"taxonomy":"kb-category","embeddable":true,"href":"https:\/\/help.archipad.com\/it\/wp-json\/wp\/v2\/kb-category?post=7447"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}