Why is my report sending from my tablet failing?
Reports are sent via the iPad’s Mail app. If an email remains stuck in the outbox: 👉 Verify that your Mail account is correctly configured in Settings → Mail → Accounts. 👉 Make sure your email address is properly configured and functional. For configuration, you can consult the official Apple guide: Set up email on […]
Visualize your schedule with a Gantt chart!
The Gantt view gives you a comprehensive overview of your project’s progress. This feature is available on Archipad App and Archipad Cloud. Archipad App Access the Gantt view on Archipad App: You have two methods to access the Events view: The first is to select the Events option from the View button located in the […]
Does a trade package need a Premium subscription?
No, a trade package can access and process punch list items without a Premium subscription. It simply needs to log in to the dedicated contractor application Archipad.mobi.
How to update Archipad on my tablet?
Is training available to get started with Archipad?
Yes, Archipad offers guided demonstrations to support you in getting up to speed with the software. These interactive sessions allow you to: These demonstrations are ideal for getting started with confidence and optimizing your use of Archipad. Book a session easily via the link:
Why am I not receiving my verification code when resetting my password?
First, verify that the email address you entered is correct, then check your Spam or Junk folder. If you still don’t receive the code, contact support for assistance.
How to change a team member’s access level?
To modify a team member’s access level, you must first revoke their access, then reinvite them with the new privilege level you wish to grant.
Which Archipad iOS features are available offline?
Once logged into your account and your project imported, you can use Archipad offline. Available features include: ⚠️ Once your connection is restored, it is essential to sync your project in order to save and transmit all data.
How to share a project with a collaborator?
Project sharing is only available from Archipad Web, and can be performed by the project owner or a project administrator. To share a project, go to the Information menu, then open the Sharing section. You can then add the collaborator and set their access level.
Support & Resources – Archipad
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